Refund policy

Refund & Exchange Policy

We offer refunds or exchanges on eligible purchases within 7 days of the original transaction date. To qualify for a refund or exchange:

• The request must be submitted within the one-week window.

• The item/service must be unused, undamaged, and in its original condition (where applicable).

• Proof of purchase is required.

Exchange Option:

If you prefer, you may opt for an exchange instead of a refund. Exchanges are subject to availability of the requested item/service.

Shipping Fees:

Customers requesting a refund or exchange are responsible for any additional shipping or return-shipping fees. These fees will not be included in the refunded or exchanged amount.

Non-Refundable / Non-Exchangeable Items/Services:

Certain products or services may not be eligible for refund or exchange. These will be clearly communicated at the time of purchase.

No restocking fee

No final sale items

Processing Time:

• Refunds will be processed through the original payment method.

• Exchanges will be dispatched once the returned item is received and inspected.

• Please allow 7–14 business days for refunds to appear, depending on your bank or payment provider.

For assistance or to request a refund or exchange, please contact us on instagram.